Terms of Service
Effective Date: November 28, 2024
Introduction and Agreement
Welcome to Steeping Room. These Terms of Service govern your use of our website at steepingroom.org and the services we provide. By accessing or using our website and services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
Service Usage Terms
Acceptable Use Policy
When using our website and services, you agree to use them only for lawful purposes and in ways that do not infringe the rights of others or restrict their use and enjoyment of our services. Specifically, you agree not to:
- • Use our services in any way that violates applicable local, state, national, or international law
- • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
- • Impersonate or attempt to impersonate Steeping Room, our employees, another user, or any other person or entity
- • Use our services to transmit or attempt to transmit any advertising or promotional material without our prior written consent
- • Engage in any automated use of the system without our express written permission
Permitted Uses
Our services are designed to help you explore and enjoy tea experiences. You may use our services to:
- • Browse information about our tea offerings and services
- • Subscribe to seasonal tea collections or other services we offer
- • Request personal consultations or guidance regarding tea selection
- • Contact us with questions or feedback about our services
- • Access educational content about tea culture and preparation
Service Access Requirements
To access certain features of our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Fair Usage Guidelines
We strive to provide a quality experience for all users. We ask that you use our services reasonably and in good faith. Excessive or abusive use that impacts our ability to serve other customers may result in suspension or termination of service.
Account Terms
Account Creation
If you create an account with us, you must provide accurate, current, and complete information. You are responsible for maintaining the security of your account and password. You must be at least 18 years old to create an account and use our services.
Account Security Responsibilities
You are responsible for all activities that occur under your account, including any unauthorized access. You agree to immediately notify us of any unauthorized use or security breach. We are not liable for any loss or damage arising from your failure to maintain account security.
Account Suspension and Termination
We reserve the right to suspend or terminate your account if we believe you have violated these terms or engaged in inappropriate conduct. We may also suspend service for maintenance, security reasons, or other operational needs. Upon termination, your right to use our services will immediately cease.
Multiple Account Policy
Unless expressly permitted, you may maintain only one account. Creating multiple accounts to circumvent restrictions or abuse our services is prohibited and may result in termination of all your accounts.
Service Availability
Service Uptime and Maintenance
While we strive to provide continuous access to our services, we cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, technical difficulties, or circumstances beyond our control. We will make reasonable efforts to minimize service interruptions and provide advance notice when possible.
Feature Availability
The features and services we offer may vary over time. We reserve the right to add, modify, or discontinue any features or services at our discretion. Some features may be available only to certain users or in specific geographic regions.
Geographic Restrictions
Our services are provided from the United States and are primarily intended for users in locations where we can legally provide them. We make no representation that our services are appropriate or available for use in all locations.
Service Modifications and Updates
We continuously work to improve our services and may make changes to features, functionality, or pricing. We will provide reasonable notice of material changes that affect your use of paid services. Continued use of our services after such changes constitutes acceptance of the modified terms.
Intellectual Property
Content Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Steeping Room or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our explicit written permission.
User-Generated Content Rights
If you submit feedback, reviews, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content in connection with our services. You represent that you own or have permission to use any content you submit.
License Grant
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. This license does not include any rights to resell or make commercial use of our services or content.
Copyright and Trademark Notices
The Steeping Room name, logo, and related marks are trademarks of Steeping Room. Other product and company names mentioned on our website may be trademarks of their respective owners. Nothing in these terms grants you any right to use our trademarks or those of third parties.
Payment and Subscriptions
If you purchase services from us, you agree to provide accurate payment information and to pay all charges incurred. Subscription services automatically renew unless canceled before the renewal date. Prices are subject to change with reasonable notice for future billing periods.
Refunds, if available, are provided according to our refund policy communicated at the time of purchase. You are responsible for any taxes or fees associated with your purchases.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Steeping Room. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services available through such websites or services.
Limitation of Liability
To the fullest extent permitted by law, Steeping Room shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.
Modifications to Terms
We may revise these Terms of Service from time to time. The most current version will always be posted on our website with the effective date indicated at the top. Material changes will be communicated through email or a prominent notice on our website.
Your continued use of our services after any changes indicates your acceptance of the new terms. If you do not agree to the modified terms, you should discontinue use of our services.
Governing Law and Disputes
These Terms of Service are governed by the laws of the United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree to waive any right to a jury trial or to participate in a class action lawsuit. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
If you have any questions about these Terms of Service, please contact us through our contact page.